FAQ

1What are the dimensions of X-Bows?

We designed X-Bows so that it would fit into nearly any setup. The dimensions are:

Nature and Knight: 345mm x 137mm x 30mm

Knight Plus: 415mm x 137mm x 30mm

2How quiet is X-Bows? Can I use it in my office?
The switches you choose will determine how loud your X-Bows is. Blue switches are very loud. Alternatively, Silent Brown or Silent Red switches are perfect for an office and are around the same volume as laptop keys.
3Do I need to install any software to use X-Bows?

No, X-Bows is plug-and-play. For remapping, you can use our web-based QMK software. Your IT department shouldn't have any problem with X-Bows because no 3rd party software needs to be installed on your computer. 

4Will the labels on the keycaps fade over time?
No, X-Bows uses laser engraved keycaps. So no matter how long you use your X-Bows for, the labels will never fade or wear away.
5How can you tell if Caps Lock is on?
The backlighting behind the caps lock key will shine white when caps lock is activated. This will show no matter what other backlighting settings you may be using at the time.
6Will X-Bows work with Mac / Linux?
Yes! Our software is web-based, so it will work with any operating system.
7Can you change the angle of X-Bows?
X-Bows can be adjusted at the back to create an upward angle. X-Bows does not offer negative tilt.
8How many key rollover does X-Bows support?
X-Bows supports N-Key rollover. For gaming, or very fast typing, this means that no matter how many keys you press simultaneously, none will ghost or go unrecorded.
9Is X-Bows waterproof?
X-Bows is rated to withstand splashes and dust. However, it is not fully waterproof and we don't recommend that you intentionally get it wet.
10Can I replace the switches with another brand of switches?
Probably, yes. X-Bows uses hot-swappable 3-pin switches by Gateron. Most Cherry MX or Cherry MX clone switches (Gateron, Kailh, Outemu, Zeal, etc.) will work with X-Bows.
11Will the keyboard remember the customizations? For instance, could i go to a PC and configure the backlights, then use on my Mac with those same settings?
Yes. The key remapping settings are stored onto the keyboard's memory, so it will work across devices.
12WHICH SWITCHES ARE THE QUIETEST?

The sound and volume of your mechanical keyboard rely on several factors like how hard you press, the material of the keyboard's body plate, and the material of the keycap. The sound of the switches themselves come from the key being pushed onto a spring and then released.

Recently, both Gateron and Cherry have released Silent switch products. These switches place a tiny piece of rubber into where the stem returns as the spring expands. Cherry claims that this innovation lowers the volume of their switches by around 30%.

For do-it-yourselfers, installing an o-ring on each switch can significantly lower your keyboard's volume. O-rings are small silicone rings placed around the stem of a key. With O-rings installed, the noise is greatly reduced when a keystroke bottoms out (is pressed all the way into the keyboard's body plate).

13IS GATERON BETTER THAN CHERRY?
The answer to this ultimately comes down to personal preference. For some people, Cherry MX switches were in the first mechanical keyboard they ever owned, and they will prefer Cherry MX for life. In recent years, more and more keyboard enthusiasts and manufacturers have been moving to Gateron due to their mix of value and smoothness.
14ARE GATERON SWITCHES COMPATIBLE WITH CHERRY KEYCAPS?
Yes, Gateron, Kailh, Outemu, Razer, and other Cherry MX clones all share the same PCB, plate, and keycap dimensions. Most third party or artisan keycaps will be designed to work interchangeably with any of these brands of switches.
15Do Cherry MX keycaps work with Gateron Switches?
Yes, most switch manufacturers have adopted the Cherry MX cross stem. If a keycap works with Cherry switches, it will also work with Gateron, Kailh, Outemu, Razer, and other Cherry MX clones.
16WHAT KEYCAPS ARE THE BEST?
As with most things in the world of mechanical keyboards, which keycaps are best for you comes down to personal preference. PBT keycaps, on average, will have the longest lifespan. Double-shot labels will be most resistant to fading. Sculpted keycap profiles tend to be more comfortable and ergonomic than flat profiles. You will need to balance which pros and cons are most important to you when you are choosing keycaps to suit your own tastes, needs, and budget.